For players aged 21 and above only

vs788 Responsible Gaming — your safety is our priority

Enjoy your entertainment within limits. vs788 is always by your side — we are committed to ensuring a safe gaming environment.

Why is responsible gaming important?

Online gaming and betting can be an enjoyable form of entertainment, but it carries the risk of becoming an addiction. vs788 believes that responsible gaming is not just a policy — it is an ethical commitment to every player on our platform. We want you to always play for fun, never under pressure or at personal cost.

When gaming goes beyond entertainment and starts causing financial or mental health problems, seeking help is the most courageous step you can take. At vs788, we provide a range of Responsible Gaming Tools to help you stay in control of your gaming habits. From setting deposit limits to complete self-exclusion — all types of support are available on our platform.

Remember, gambling is strictly for players aged 21 and above. Keeping minors safe from gaming is our responsibility and yours too. Follow our responsible gaming policy and enjoy a healthy, enjoyable gaming experience.

Our protection tools

Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. If you want to increase a limit, a 24-hour delay applies to ensure your decision is well considered.

Time-Out Feature

If you need a short break, use the time-out option. You can take a break from 24 hours up to 30 days. During this period you will not be able to access your account or place any bets.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can opt for self-exclusion. You have the option to close your account from 6 months up to permanently. Taking this step is a sign of courage.

Age Verification

Age verification is mandatory when registering at vs788. Players under the age of 21 are not permitted to game on our platform under any circumstances. We strictly enforce this rule to protect minors.

Betting History Review

You can view your complete gaming activity history at any time. Analyse your own habits and consciously review how much time and money you are spending.

24/7 Support

If you have any concerns about gaming, contact our 24/7 live chat support in Bengali. Our trained team is always ready to assist you.

Warning signs of problem gambling

If any of the signs below appear in you or someone you know, it is the right time to seek help. Responsible gaming means knowing yourself and taking action at the right time.

Problem gambling develops gradually. It may seem like normal entertainment at first, but when it starts to affect your financial, family or mental life, seeking help becomes very important.

  • A tendency to place more bets to try to recover money lost while betting (chasing losses)
  • Hiding your gaming habits from family or friends
  • Neglecting work, studies or family responsibilities because of gaming
  • Betting with household money or funds set aside for emergencies
  • Feeling anxious or irritable when trying to stop gaming
  • Being unable to focus on other tasks because your mind is on gaming
  • Borrowing money or taking on debt to cover financial difficulties
  • Making multiple unsuccessful attempts to stop gaming

Top tips for safe gaming

01

Set a budget

Set a specific budget before you play. Never go beyond that limit. Losing bets is normal — accept that and play accordingly.

02

Stick to a time limit

Decide in advance how much time you will spend gaming each day. Use a timer and stop when the time is up.

03

No betting on emotion

Never place bets when you are under stress, feeling low or have been drinking. Make decisions with a clear head.

04

See it as entertainment

Do not think of gaming as a source of income. It is entertainment — viewing it that way makes it more enjoyable.

05

Take regular breaks

Avoid long uninterrupted gaming sessions. Take a short break every hour, go for a walk or drink some water.

06

Keep your family informed

Do not hide your gaming habits from your family. Open conversations help you stay within limits.

07

Accept your losses

Do not place more bets trying to recover what you have lost. Accepting losses is the core foundation of responsible gaming.

08

Seek support

If you feel something is wrong, do not delay — contact our support team. Asking for help is not a weakness.

21+

For adults only

vs788 is strictly for players aged 21 and above. Keeping minors safe from gaming is our highest responsibility. If someone you know who is underage attempts to use this platform, please notify our support team.

Financial protection guidelines

Minimum Deposit

The minimum deposit at vs788 is just ৳300. This limit gives you the chance to play without the risk of large losses. The same minimum limit applies across all payment methods.

Minimum Withdrawal

The minimum withdrawal amount is ৳500. You will normally receive your funds within 15 minutes to 2 hours. Fast payments are guaranteed via bKash, Nagad, Rocket and Upay.

Secure transactions

All financial transactions are protected by SSL encryption. Your banking information remains completely private and secure. We are fully transparent in our fair play policy.

Support and contact

Live chat support

Speak with our 24/7 Bengali-language live chat support team on any matter related to responsible gaming. Our trained agents are equipped to provide you with the right assistance.

Email support

To self-exclude or close your account, email us at: [email protected] — we will try to respond promptly and take the necessary steps.

View our FAQ

For more information on responsible gaming, setting limits or self-exclusion, visit our FAQ page. You will find detailed answers there.

Responsible gaming frequently asked questions

After logging into your account, go to Profile Settings and click on the "Responsible Gaming" section. There you will find options to set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit takes effect after 24 hours.

Yes, once self-exclusion is activated, you will be completely locked out of your account. You can choose to self-exclude for 6 months, 1 year or permanently. It is not possible to lift the exclusion before the chosen period ends.

A time-out is a temporary break — from 24 hours up to 30 days. Once the set period ends, your account is automatically reactivated. Self-exclusion is a long-term or permanent solution — your account remains closed for 6 months or more.

Start by speaking with them with empathy and patience. Encourage them to seek help on their own rather than pressuring them. You can reach us via our 24/7 live chat or by email at [email protected] and we will assess the situation and take appropriate steps.

No, absolutely not. vs788 is strictly for players aged 21 and above. Age is verified at the time of registration and anyone under 21 is not permitted to create an account. If someone registers using false information, their account will be terminated.

The first step is to stop gaming immediately and contact us. Activate self-exclusion. Let your family or a trusted friend know about the situation. Remember, placing more bets to try to recover financial losses only makes things worse — stopping and seeking help is the right path forward.

Play safely, enjoy the fun

vs788 wants your gaming experience to always be enjoyable and safe. Log in to our platform today with responsible gaming in mind.